Returns & Exchanges

Want to return or exchange a shirt? No problem—we'll handle it together, quickly and fairly.

To the returns portal

Return

If you would like to return a faultless shirt, please register your return via our returns portal:

Exchange (size or color)

If your shirt doesn't fit or you want a different color, you can exchange it within 30 days .

👉 Please contact us directly by email at hello@wildspiritapparel.com and provide your order number + desired change.

We will then send you all the details.

Complaint (faulty shirt)

Did your shirt arrive with a defect (e.g., printing error, shipping damage)? That shouldn't happen, of course – sorry about that!

Register a complaint

📸 Upload photos from:

  • the shirt completely with visible design
  • the size label
  • the affected area (e.g. defect or printing error)

⚠️ Important: Please report any complaints within 48 hours of receipt.

For size deviations, a tolerance of ±4 cm applies. For larger deviations, please photograph with a measuring tape (shirt laid out flat, length/width visible).

Why we do not use selection orders

  • We are a small label – each shirt is printed upon order

  • No mass storage, no overproduction, no unnecessary waste

  • Please order carefully and avoid “selection orders” (multiple sizes for fitting)

  • Every return costs resources (transport, energy, material) and can usually not be resold

Unsure about the size?
Check out our size chart or write to us, we'll be happy to help you.

Thank you for shopping consciously and supporting our journey!

Still questions?

Write to us – we are here for you: 📩 hello@wildspiritapparel.com