BEFORE YOU ASK...

YOUR ORDER

How long does shipping take?

Since we print on demand , your new favorite item will take a few days to arrive.

  • Production: 2–5 working days
  • Shipping: 3–7 business days (Germany) / 5–8 business days (rest of EU)
  • It may take a little longer during peak hours.
  • You will automatically receive a tracking link to your specified email address as soon as your package is on its way (please also check your spam folder).

Christmas order deadline 2025:

πŸ‡©πŸ‡ͺ Germany: 12.12. 🌍 Rest of Europe: 05.12.

Can I change the delivery address?

We forward your order to our production partner after 12 hours . After that, changing the address is often no longer possible – but of course we'll try everything.

In short:

  • Found a bug? Contact us immediately .
  • Can the address be changed? Yes – as long as no shipping label has been created.
  • Is the delivery already on its way? Then you need to contact the shipping provider directly.
  • Have your tracking number ready and request a redirection.

Good to know: Please always enter your address correctly so that your package arrives without detours.

Where do your products come from?

We understand the concern – many online shops use dropshipping from China. Not us.

  • Our products are printed in Europe: Germany & Czech Republic
  • Printed On-Demand: Each item is freshly printed for you only after you place your order.
  • No long supply chains, no mass production
  • Material: 100% cotton**

Our blanks are made from high-quality cotton grown in the USA and then further processed in certified production facilities in Central America .

**(except for color Sport Grey, which contains 90% cotton and 10% polyester)

Didn't receive a confirmation email, what now?

Don't worry, this can usually be resolved quickly. Here are the most common reasons:

  • Check your spam/advertising folder – many emails end up there.
  • Email address entered incorrectly? Happens often β†’ then we cannot deliver the email.
  • Checkout with a poor internet connection: Sometimes the order is not submitted in full.

Here's how you can check if the order actually went through:

  • Check if a payment has been debited .
  • If no payment has been processed, the order most likely has not entered the system.
  • If you're unsure: Write to us – we'll check it for you right away.

We're happy to help you so you know exactly what's going on.

Can I order shirts to try on?

We totally understand the desire - unfortunately, we cannot offer fitting orders because we produce on demand and are not a huge corporation with a warehouse.

  • Each unisex shirt is printed only after you place your order .
  • Therefore, we cannot offer "order for selection" packages.
  • Our size charts will help you choose the right size. Our shirts have a unisex fit and are looser and longer.
  • Feel free to write to us – we'll advise you personally on the size.
  • And don't worry: your 30-day return policy still applies.

We want you to feel confident with your order and to end up with exactly the shirt you really like.

Which size fits me?

To ensure your shirt fits perfectly, here are the most important tips:

  • Our shirts have a unisex cut β†’ they run a little larger and longer .
  • Be sure to use our size chart on the product page.
  • Measure one of your favorite shirts and compare the measurements – this is how 99% of customers make the right choice.

πŸ‘‰ Watch the fit video:Click here
The shirt in action – this way you can see exactly how it falls.

For orientation:

  • Petra: 174 cm, 56 kg β†’ wears size S
  • Jakob: 186 cm, 74 kg β†’ wears size L

Can I cancel my order?

Yes - but only within a short time window.

  • Cancellation is only possible before the printing process starts.
  • That means: within 12 hours of ordering
  • After that, your shirt will be printed and the process cannot be stopped.

PS: If you only want to change the size, color, or design , you don't need to cancel.

We can also make these adjustments for you within the first 12 hours .

How should I care for my shirt?

To keep your shirt looking good for a long time:

  • Wash at 30Β°C
  • Wash and iron inside out.
  • No dryer
  • Important: No bleach β†’ otherwise our cotton may get stained.
  • Do not iron over the print.

This way your favorite shirt will retain its vibrant color and shape.

The shirt doesn't fit - can I exchange it?

Here You will find all information about returns and exchanges and our returns portal .

My order arrived faulty – what should I do?

We are truly sorry about that - we will resolve this quickly and easily for you.

Here's the fastest way:

  • Report the error via our complaints portal :
    πŸ‘‰ This way
  • Upload the necessary photos of the problem there (e.g., incorrect printing, incorrect size, damaged shirt).
  • We will review your case and send you a free replacement or find a suitable solution.

We want you to receive exactly the shirt you ordered - without any stress for you.

Do you ship to packing stations/collection points?

We only ship to residential addresses. Unfortunately, we cannot ship to packing stations or collection points.

Do you ship internationally?

We currently deliver to:

  • Germany
  • Austria
  • Italy
  • Belgium
  • Netherlands
  • France
  • Spain
  • Portugal
  • Sweden
  • Finland
  • Croatia
  • Slovenia
  • Czech Republic
  • Denmark
  • Poland

How much are the shipping costs?

Shipping costs are calculated at checkout and depend on the number of items ordered. Shipping costs are calculated by weight and start at €4.90.

For further details and our shipping policy, click here.

How can I redeem my shop credit?

I missed a discount, what now?

We know it can be disappointing when an item goes on sale right after you buy it.

While we can't offer retroactive discounts, we do run regular promotions. Check back often to see future offers on your favorite products!

OUR T-SHIRTS

Why do your shirts have a unisex cut?

We get this question often – and we totally understand it.

  • We want to offer a good fit for everyone .
  • Unisex shirts fit most people most comfortably and are the most versatile .
  • We have tested extensively and so far have not found any women's or men's models that meet our quality standards.
  • Therefore, we are currently focusing on a high-quality, reliable unisex cut , which is generally looser and longer.

Good to know: We are working on adding more cuts to our product range in the future - but only if the quality is right.

What sizes do you offer?

Our clothing has a unisex fit and adapts to your adventurous lifestyle. Check our size chart for accurate information.

If you are unsure which size is best for you, we are happy to help – simply contact us at hello@wildspiritapparel.com for personal assistance in choosing the ideal size.

We're happy to help :)

What makes your shirts unique?

You won't get an off-the-rack shirt, but one that is only created when you order it.

Freshly printed, especially for you. No stock items, no mass production - just your wild look, made directly for you.

What material are your shirts made of?

Our T-shirts are made of 100% cotton (except for the color "Sport Grey", which is 90% cotton and 10% polyester).

Are your shirts environmentally friendly?

Yes - at least significantly more environmentally friendly than classic fashion.

Why?

  • We produce on-demand : We only print what is actually ordered .
  • No overproduction , no discarded leftover stock.
  • Shorter delivery routes, as printing takes place in Germany and the Czech Republic .
  • The shirts are made of durable cotton that can withstand many washes.

We are not a perfect β€œgreen” label – but we avoid unnecessary waste and do not waste resources.

Are your shirts also suitable as gifts?

Absolutely! Our nature-inspired designs appeal to outdoor enthusiasts – from avid hikers to relaxed campers and mountain dreamers.

They are the perfect gift for anyone who loves nature!

Questions that our FAQ doesn't answer?

We're here for you! Contact us at hello@wildspiritapparel.com . We'll get back to you quickly and give you the answers you need.